I have been wondering what I should post here…
there are a few topics in my mind:
- my experience when I interact with a provider, it could be a shop, mobile company, airline, ……
- my observation on how user experience is being delivered
- my thoughts on how user experience could be improved
- specifically on design thinking and service design idea – why? as the idea of design thinking is to look at issue from user perspective.. I am still learning …
let me give it a try….
