what is about this site?

I have been wondering what I should post here…

there are a few topics in my mind:

  1. my experience when I interact with a provider, it could be a shop,  mobile company, airline, ……
  2. my observation on how user experience is being delivered
  3. my thoughts on how user experience could be improved
  4. specifically on design thinking and service design idea  – why? as the idea of design thinking is to look at issue from user perspective..  I am still learning …

let me give it a try….

Experiences

Why Experience?

in Modern days, the success is usually the result of super experience the end user received. it could be something big or small, but the experience itself must address the needs of an user, It does not matter whether it is the basic needs or not.. as they are one pay… or not? 

the success of many products are the result of super experience  and fulfillment of user needs, which , users themselves are not aware  – like the success of iPhone from Apple.. 

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